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Terms and Conditions

1. Services Provided

C&O Cleaning offers professional cleaning services, including residential, commercial, deep cleaning, and move-in/out services. Specific service details, pricing, and schedules will be outlined in individual agreements or quotes.

2. User Responsibilities

By using our services or website, you agree to:

  • Provide accurate and up-to-date information when requesting quotes or scheduling services.

  • Grant safe and accessible entry to the property during scheduled cleaning appointments.

  • Notify us of any special cleaning requirements or restrictions before the service begins.

3. Payment Terms

  • All payments are due as outlined in your service agreement or invoice.

  • Accepted payment methods include credit/debit cards, bank transfers, or other methods specified by C&O Cleaning.

  • Late payments may result in service delays or cancellation.

4. Cancellation Policy

  • Cancellations or rescheduling must be made at least 24 hours before the scheduled service.

  • Cancellations within 24 hours may incur a fee to cover preparation and scheduling costs.

5. Liability

  • C&O Cleaning will exercise the utmost care when performing services. However, we are not responsible for:

    • Pre-existing damages to furniture, fixtures, or property.

    • Loss of personal items not properly stored or secured.

  • Any claims must be reported within 24 hours of the service.

6. Website Use

By accessing our website, you agree to:

  • Use the site only for lawful purposes.

  • Not reproduce, distribute, or exploit any content without prior written permission.

  • Allow us to collect anonymized browsing data to improve user experience (see our Privacy and Cookie Policies).

7. Intellectual Property

All content, logos, designs, and materials on the C&O Cleaning website are the intellectual property of C&O Cleaning and may not be used without authorization.

8. Modifications to Terms

C&O Cleaning reserves the right to update or modify these terms at any time. Changes will be posted on this page, and continued use of our services or website constitutes acceptance of the updated terms.

9. Governing Law

These terms and conditions are governed by the laws of the state of Massachusetts. Any disputes will be resolved in the courts of Massachusetts.

10. Contact Information

For questions about these terms, please contact us:

This document outlines the responsibilities and expectations of both parties, ensuring clarity and transparency.

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